Returns & Exchanges
We want you and your pup to be 100% satisfied with your new accessories, which is why we offer a 30-day return window for all items in original condition. Please ensure all products are free of pet hair and odors to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing